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Delivery & Return Information

Gift Wrapping 

All our products are shipped in gift wrapping. Because each product is a gift, to someone else or yourself.

Free Shipping 

Orders in Europe above €100 are FREE of shipping costs, international orders have free shipping from €200.

When I order, when do I recieve my package

Every pen is carefully wrapped so nothing can happen to it during transportation. Every day, we have pens which are shipped around the globe. We use PostNL, Fedex or UPS as our shipping partners. After we have shipped the product, we will sent you the 3S tracking number, so you can follow your product. Most of the products on our site are in stock. Should you happen to order a pen which we do not have in stock at that time, we will contact you asap with the estimated delivery period.

The shipping costs for ink & refills (except ink bottles) are lower (and are shipped without a trackingcode). This shipping method also takes longer.

see below:

Option Delivery time Shippingcosts/Shipping costs ink&refills
Netherlands 24 hour 5.00/ 1.95
Belgium, Germany, Luxembourg 2 till 3 business days 15.00/ 5.00
Others EU, Norway, Switzerland 3 till 6 business days 15,00/ 5.00
Others European countries 7 till 9 business days 15.00/ 5.00
North- en Middle-US, Caribbean 3 till 6 business days 25.00/ 5.00
Other countries  2 weeks 35.00 5.00
Asia, Australia, New-Zealand 3 till 6 business days 35.00/ 5.00

Returns

It is possible you would like to return the article(s) you ordered. This is possible within 7 working days after delivery on the condition that the articles remain in the unopened and original packaging and are not damaged in any way. The General Conditions tell you about the conditions that apply.

Attention: the shipping costs for returning the item will be yours. You need to notify Appelboom in advance of your intention to return the articles you ordered. After we have receieved the return the paid amount will be refunded. Returns have to be send to:

Appelboom Pennenspeciaalzaak B.V.

Naarderstraat 4

1251 BB Laren

Netherlands